Thank you for shopping at Zebra Rock Shop :-) If you are not entirely satisfied with your purchase, we are here to help.
Living remotely, we can say that to every problem, there is a solution!
I have an issue with the ROCK
All of our Rocks are 1.2 billion years old so they will have your lifetime covered! They are natural and handcrafted. Some imperfections may exist, this is part of the individual beauty of each piece. Also note that every rock and jewellery goes through a careful quality assurance procedure.
However, if the Rock (Raw or as Jewellery) doesn’t meet your expectations we want to help.
First solution, we REMAKE
If you are in love with that individual piece, but something went wrong, we are able to rework the rock to meet your needs.
Second solution, we REPLACE
If you find another piece you love just as much, you are allowed to exchange it.
All Items must be posted in the mail within 20 days of receiving your order. Any items posted after this timeframe may be denied. Items must be returned in their original condition including wrapping paper and box.
PO Box 2154